Philips Fresh Air Mask Series 6000 Frequently Asked Questions (FAQ)

How often should I change the filter of my Philips Fresh Air Mask?

If the filter is damaged, soiled or its breathing capacity is significantly reduced, it should be replaced.
The expected life of a disposable filter is up to 122 hours.

Regular replacement of the filter is recommended for good hygiene and greater breathing comfort.

In case of irregular use, it is recommended to replace the filter every 2 weeks.

To purchase a replacement filter for your Philips Fresh Air Mask, visit our online store.

The information on this page applies to the following models: ACM066/01 and ACM067/01

Why does the Philips Fresh Air Mask have an odor?

If a strange smell comes from the mask after opening the package, temporarily leave the mask in a clean and ventilated environment for a long time before putting it on. The slight strange smell is produced by the non-woven material of the mask cover and is not harmful to the human body. After using the mask several times, the smell disappears.

When can I not wear Philips Fresh Air Mask?

The Philips Fresh Air Mask is not a respiratory protective mask, nor is it a medical/surgical mask. It cannot be used by healthcare professionals who come into contact with patients.

The Philips Fresh Air Mask is intended for use by healthy individuals who do not show clinical signs of a viral or bacterial infection.

Do not use the Philips Fresh Air Mask if you need a medical mask. This mask is not a medical device and is not personal protective equipment.

• The Philips Fresh Air Mask is not suitable for use if you are sick or in poor health.
• Philips Fresh Air Mask is not suitable for children under 13 years old. (for the adult version. The kids version is suitable for children)
• Do not use the Philips Fresh Air Mask while performing strenuous physical activities.
• Stop using the Philips Fresh Air Mask at the first signs of damage.
• Do not use the Philips Fresh Air Mask in areas where there may be a lack of oxygen.
• Do not use the Philips Fresh Air Mask on broken skin.
• If a skin reaction occurs, immediately remove the Philips Fresh Air Mask.
• Do not use the Philips Fresh Air Mask if you have medical implants. The magnets and electromagnetic fields produced by the mask can affect medical devices such as cochlear implants.
• If the filter is damaged or dirty, or if you have trouble breathing during use, discard the filter immediately and replace it with a new one.
• This product is a personal hygiene product. Do not share with others.

How do I charge my Philips Fresh Air Mask?

If you want to know how to charge your Philips Fresh Air Mask, read our explanation in this article.

Note: Before touching your mask, wash your hands thoroughly with soap and water for 20 seconds or use hand sanitizer. Store your mask hygienically while the battery is charging.

How do I charge the battery of my Philips Fresh Air Mask?

Before using your mask for the first time, fully charge the ventilator using the USB cable provided in the box. When the battery is fully charged, the ring around the fan button glows solid white. This takes about 3 hours.
Actual battery life is affected by fan speed setting and ambient temperature. Regular use of the mask will shorten battery life. Abnormal use, such as exposure to water or extreme cold, will accelerate the decrease in battery capacity. The fan module runs for 2 to 3.5 hours on a fully charged battery.

Note: If the speed of the electric fan starts to fluctuate, the battery is low and needs charging.

What does the light ring on my Philips Fresh Air Mask mean?

If the white ring of light is solid, it means the fan is fully charged or the fan is turned on.

A flashing light indicates that the fan is charging.

If the light blinks three times and then turns off, the fan has either been powered off or the fan is not running due to excessive temperatures.

Additional warnings:

• Do not wear the mask on your neck or forehead, and do not touch the part of the mask that touches your body. put it in your mouth and do not touch your nose.

Consult your doctor if:
• Your respiratory disease
• If you are pregnant

How do I use my Philips Fresh Air Mask?

If you want to learn how to use your Philips Fresh Air Mask, read our explanation in this article.

How do I turn on the electric fan of my Philips Fresh Air Mask?

✔️Press the electric fan button once for low speed.
✔️Press the button twice for an average speed.
✔️Press the button three times for high speed.
✔️Press the button four times to turn off the fan.

Note: It is recommended to always turn on the electric fan for optimum performance. After the fan module is fully charged, it can run for 2 to 3.5 hours*. The operating temperature range of the Philips fresh air mask electric fan is -10°C to 40°C

*Operating time may be shorter if the fan is used in a low temperature environment.

Is Philips Fresh Air Mask waterproof?

Yes, Philips Fresh Air Mask has passed the industry-standard water resistance test and is protected against condensation. However, it is recommended not to use the mask in heavy rainy weather.

What are the benefits of Philips Fresh Air Mask?

The Philips Fresh Air Mask was developed with extreme comfort, innovative functionality and modern design in mind. Below you will find useful information about the intended use of your Philips Fresh Air Mask.

Your Philips Fresh Air Mask comes with a powerful electric fan module that ventilates the air passing through your breathing zone, significantly reducing exhalation resistance and increasing breathing comfort. The Philips Fresh Air Mask is not a medical mask or a PPE (personal protective equipment) mask. The filter blocks 95% of particles with a diameter of at least 3 m on first use. In this way, the mask minimizes the emission of respiratory droplets from the wearer to the environment. Do not use the mask to protect yourself from toxic gases and chemical vapors.

How does Philips Fresh Air Mask protect me against the COVID-19 virus?

The Philips Fresh Air Mask is not intended to replace preventive measures to minimize the spread of COVID-19, such as physical distancing, frequent hand washing and less contact with other people.

There is no evidence that the Philips Fresh Air Mask provides 100% protection against the COVID-19 virus. No mask manufacturer can guarantee this but Philips fresh air mask provides more performance and protection than many masks on the market.